FAQs—USANA Philippines Pre-launch

Q. When will USANA be launched in the Philippines? A. While we have not set a specific date for launching in the Philippines, we project that we will open sometime during the first quarter of 2009. We will follow up with an announcement to Distributors when we have determined an exact date.Q. What is the official name of USANA Health Sciences in the Philippines? A. UHS Essential Health Philippines, Inc. Q. Will USANA use the same compensation plan in the Philippines? A. Yes. Distributors in the Philippines will receive all the benefits of USANA’s seamless plan and network. Q. What products will be available during the launch? A. The following USANA® nutritional supplement products will be available for purchase and sale: the Essentials™, Proflavanol™, Active Calcium™, BiOmega™, CoQuinone™30, Procosa II™, Visionex™ and Hepasil DTX™, supplements. We anticipate that each of these products, except for the Mega Antioxidant and Hepasil DTX supplements, will be the same formulation as those same products sold in the United States.Q. Will Distributors be able to purchase other USANA products not formulated and labeled for the Philippines on a “Not for Resale” basis (i.e., personal consumption only)? A. No. Only those products that have been formulated and labeled for purchase and sale in the Philippines will be available for purchase and consumption in the Philippines.Q. Where will the USANA office be located in the Philippines? A. In the heart of Makati City.Q. What are the operating hours of the office? A. Although official office hours have not yet been determined, our operating hours will be consistent with normal business hours in the Philippines, generally between the hours of 8:00 a.m. and 6:00 p.m., Monday through Friday.*Q. Will there be any branch offices in other cities or towns? A. No. All products will be sold and distributed from a single centralized location in Makati City.Q. How can Distributors enroll? A. Once USANA has officially launched in the Philippines, a Distributor can enroll new Distributors at the office, online, by fax, or by mail. Phone applications will not be accepted.Q. What will be the enrollment fee? A. There is no enrollment fee. No person is required to purchase USANA products to become a Distributor. However, in order to familiarize them with USANA, new Distributors are required to purchase a Business Development System (BDS) Starter Kit and pay a yearly renewal fee to remain an active Distributor. Q. How will commissions be paid? A. Commissions will be paid electronically via the Electronic Peso Clearing System (EPCS).Q. Will there be a Preferred Customer program in the Philippines? A. Yes. Distributors can develop Preferred Customers.Q. Will there be an Autoship Program in the Philippines? A. Yes. This program is a convenient way to have your product order automatically process every 4 or 8 weeks.Q. How will Filipino Distributors pay for their Autoships in the Philippines? A. Customers will be able to pay for Autoships with Visa or MasterCard. Personal checks will not be accepted.Q. What facilities will be available in the Philippine office? A. Distributors will be able to utilize a large training room with a 80-120 capacity, a small training room with a 20-30 capacity, online ordering kiosks, product displays, and a general public meeting area.**Information subject to change as necessary.Approved Pre-launch ActivityOne major benefit to USANA’s compensation plan is the fact that we have a seamless plan that allows Distributors to expand and develop their business as USANA expands into new markets. To ensure fairness to existing Distributors, no matter rank or status, when opening this exciting new market, USANA has prepared the following rules regarding what is allowed and what is not allowed prior to our official launch in the Philippines. Allowed
Holding informative meetings.
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